Newsletter

Get new furniture arrivals in your inbox and a one-time welcome discount on your first order.

What you get when you subscribe

Subscribing to the ChiHaven Furniture newsletter is simple, and the benefits are concrete. As soon as you enter your email address, you receive a one-time welcome discount code for your first order. The code is displayed on screen straight away and sent to your inbox, so you do not need to wait for anything. After that, you will hear from us when we add new products.

Your welcome discount, explained

• Instant: your code is created the moment you subscribe.
• Personal: it is tied to the email address you used, so it cannot be used by a different account.
• Single use: it works for one order.
• Time-limited: it is valid for a limited number of days, shown when you subscribe and in your email.
• Automatic: if you add items to your cart in the same browser, the code is applied for you. Otherwise, enter it in the cart or at checkout.

Use the same email address at checkout that you used to subscribe, otherwise the code will not be accepted. Welcome codes cannot be exchanged for cash and may not combine with other offers.

What we send

We send an update when new products have been added to the store. We do not send an email every day just to have something to say: on days with no new products, nothing is sent. Each update lists the newly added items with their prices and links so you can look at them straight away.

What we will not do

• We will not sell or rent your email address.
• We will not send you messages pretending to be urgent or invent shortages.
• We will not make it hard to leave. Every email contains an unsubscribe link, and unsubscribing takes one click and one confirmation.

How to unsubscribe

Open any newsletter email and click the unsubscribe link in the footer. You will see a confirmation page, and after you confirm, we stop sending marketing emails to that address. If you have trouble, email admin@chihavenfurniture.com and we will remove you.

Why new-product alerts are useful

Furniture is not a daily purchase, but when you are furnishing a room, timing matters. Knowing as soon as a new sofa, bed or dining set arrives lets you compare options while they are fresh and before you decide. Many customers also use the updates to spot additions to a collection they are already building, such as a matching nightstand for a bed they bought earlier.

Using your code well

1. Browse the shop and add your items to the cart.
2. Check the cart: your welcome discount should already be applied.
3. If it is not, type the code into the coupon field.
4. Enter your delivery details and choose cash on delivery or another available payment method.
5. Confirm that the discounted total is shown, then place your order.

If your code does not work

The usual causes are using a different email address at checkout, using the code after it has expired or using it a second time. Check your welcome email for the exact code and expiry. If you still have trouble, send us a message with the code and the email address you used, and we will look into it.

Your data

We store your email address and the date you subscribed so we can send updates and honor your unsubscribe request. Read our Privacy Policy for full details about how personal information is handled.

Prefer a different channel?

If you would rather ask a question than receive emails, message us on WhatsApp at +1 504 947 8088 or use the contact page.