Last updated: October 10, 2026
By using this website and placing an order with ChiHaven Furniture, you agree to these terms.
Products and pricing
We try to describe and photograph products accurately. Colors may vary slightly by screen, and dimensions may differ by a small margin. Prices are shown in US dollars and may change; the price at the time you place your order applies.
Orders
Placing an order is an offer to buy. We may decline or cancel an order, for example because of a pricing error, stock shortage or an address we cannot deliver to, and we will contact you if that happens.
Payment
Payment methods are shown at checkout, including Cash on Delivery where available. See our Cash on Delivery Policy.
Delivery
Delivery is available only to ZIP codes we serve. Timeframes are estimates. You are responsible for making sure the item can be brought into your home (doorways, stairs, elevators) and that someone is present to receive it. See Delivery Information.
Returns
Returns and refunds are covered by our Returns & Refunds page.
Use of the website
You agree not to misuse the website, attempt to disrupt it, or use it for unlawful purposes. Content on this site belongs to ChiHaven Furniture or its licensors.
Limitation of liability
To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of the site or products. Nothing in these terms limits rights you have under applicable consumer law.
Governing law
These terms are governed by the laws of the State of Illinois, USA.
Contact
Questions about these terms? Email admin@chihavenfurniture.com.